Share Technology With Customers

Ostermiller, Marilyn
January 1999
Best's Review / Property-Casualty Insurance Edition;Jan1999, Vol. 99 Issue 9, p95
Trade Publication
Advises insurance providers to embrace technology and share it with customers. Consumers' expectation that the use of technology will become a more important factor when deciding with whom to do business; Need for insurers to develop the ability to access data and convert it into a format accessible to everyone.


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