Firm ground

Hirschman, Carolyn
September 2004
Employee Benefit News;9/1/2004, Vol. 18 Issue 11, p36
Discusses the role of employee assistance programs (EAP) training for corporate managers in improving supervisor-employee communication. Focus of the trainings on job performance issues; Confidentiality of all employee-EAP communications; Advantages and disadvantages of live Web seminars and audio conferences training for supervisors.


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