Can patients really be health care consumers?

Quinn, Richard D.
September 2004
Employee Benefit News;9/1/2004, Vol. 18 Issue 11, p9
Discusses the importance of emotion, illiteracy and intimidation to the ability of a patient to be an effective health care consumer. Contribution of the emotion of a patient or a relative to their indecisiveness regarding health care plans; Effect of illiteracy on understanding health care facts and issues; Impact of cultural differences on the promotion of health care consumerism.


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