Smith, Dannie C.
August 2004
Fire Chief;Aug2004, Vol. 48 Issue 8, p90
Trade Publication
Reports on the costs-savings and quality service benefits from squad reassignment and expansion of emergency management training at the Sugar Land fire department in Texas. Level of customer satisfaction with the fire service; Use of smaller apparatus for emergency medical response, motor vehicle accidents, non-emergency service calls and hazmat spills; Morale improvement in terms of professional development and additional compensation for use of special skills.


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