TITLE

Customer complaints cost stores too much

PUB. DATE
August 2004
SOURCE
Cabinet Maker;8/13/2004, Issue 5401, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the launching of a training course by Qualitas Inc. to cover the legal basics of a contract and statutory rights of shoppers in Great Britain. Ignorance of retailers to the consumer law; Difference between legal obligations and goodwill policies and case studies; Cost of the training course.
ACCESSION #
14180781

 

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