Are your employees engaged or just committed?

August 2004
Management Services;Aug2004, Vol. 48 Issue 8, p6
Academic Journal
This article focuses on the report, The Drivers of Employee Engagement, in which researchers from the Institute for Employment Studies (IES) identify what employers need to do to get not just committed, but engaged employees. Research by IES has focused on employee engagement and its benefits, working with private and public sector organizations, to define and measure what it is and how it functions. A key finding of the research is that engagement is mainly driven by the extent to which employees feel they are valued by, and involved with, their organization. Sub-drivers, however, vary between and within organizations, which points to the importance of employers having an in-depth understanding of engagement in their own organizations. Employers cannot expect employees to advance unless they demonstrate that they are truly valued. According to co-researcher Sue Hayday, after extensive discussions with 40 organizations and in depth analysis, including a massive database of attitude survey information, the report is full of practical advice to human resource professionals, with an engagement indicator and a diagnostic tool. The challenges are highlighted but engagement stands out as something that can be of direct benefit to performance.


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