Understanding Vendor Strategies For VOIP

Robinson, Paul B.; David H. Yedwab
August 2004
Business Communications Review;Aug2004, Vol. 34 Issue 8, p28
Trade Publication
As the installed base of TDM-based voice communications systems reaches the end of its economic life, executive decision makers have several options regarding the best way to migrate to a voice over IP (VOIP)-based solution. Before committing significant investment, enterprises want to cut through the marketing hype and make purchasing decisions grounded in a clear understanding of leading vendors' strategies and product road maps. These strategic investments will ultimately affect organizational infrastructure and business model execution. To assist in sorting through the choices, the discussion will take a focused look at the different classes of vendors and their VOIP solutions by examining marketing strategies, product architectures and distribution channels. The adoption of IP-telephony represents a large opportunity for enterprises to significantly transform their communications infrastructure. Today's North American business telephony market consists of about 103 million business lines connecting through enterprise switching systems. Another 50 million or so terminate in POTS business lines, that is there is no enterprise switching system. INSET: Four Types Of Enterprise VOIP Solution.


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