Morale Is Low In Many IT Departments, Report Says

August 2004
Business Communications Review;Aug2004, Vol. 34 Issue 8, p6
Trade Publication
Almost three-quarters of companies reported in a recent survey that low information technology (IT) employee morale is a serious issue in their organizations. The survey of more than 650 companies was conducted by the market research house Meta Group Inc., which stated that the problem could lead to longer-range turnover and lower productivity. Working through this prolonged recession, which has seen budget cuts across the enterprise, numerous staff cutbacks and general sector uncertainty, has definitely taken its toll on IT employee morale, said Maria Schafer, senior program director. He further said that the combination of these factors creates a difficult situation for the IT organization: productivity is hurt by having fewer people, fewer investment dollars for projects, and a perception that companies do not focus on retention. Several steps have been discussed in the survey that include employee recognition programs, increased skill development opportunities and spot monetary incentives. Companies also said that they solicit staff's views via employee satisfaction surveys.


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