Technology Key to Future of Retail

Browne, Michael
August 2004
Convenience Store News;8/2/2004, Vol. 40 Issue 10, p24
Trade Publication
The publisher of the Technotrends Newsletter stated that technology is the key to seeing and determining the future, and c-store operators need to take advantage of the tech available to them today. Among the" technotrends" Daniel Burrus sees happening now are text-to-speech voice recognition, voice-enabled applications and voice-enabled mobile commerce. For c-stores, Burrus suggested some techno strategies that operators can adopt, among them RFID/smart cards at the pump. Today's business operators need to change from crisis manager to opportunity manager.


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