Weisberg, Karen
July 2004
FoodService Director;7/15/2004, Vol. 17 Issue 7, p45
Trade Publication
Features Michele Gendreau, head of independent government corporation Spartan Shops at the San Jose State University in California. Strategic approach used by Gendreau in dealing with the problem faced by the university regarding its retail and residential dining services sales; History of Gendreau's employment with the company; Explanation of Gendreau about the strategic approach of the company; Significance of job and customer satisfaction to the approach of Gendreau.


Related Articles

  • 10 Ways to Boost Meal Plan Participation. Porter, H. David // Food Management;Jun2003, Vol. 38 Issue 6, p26 

    The meal plan program is very important for college campus dining services department. The article presents ten proven strategies for meal plan programs. Align dining services hours of operation with customer lifestyles. Make meal plans flexible and portable. Eliminate meal equivalencies. Add a...

  • WITH JON LEWIS AT THE HELM: IOWA STATE SET TO BLEND RESIDENTIAL, UNION.  // FoodService Director;7/15/2002, Vol. 15 Issue 7, p14 

    Reports on a campus dining services department created by the Iowa State University in Ames that combines residential dining and catering with its Memorial Union food service activities. Career background of Jon Lewis, director of campus dining services at Iowa State University; Features of the...

  • SUNY braces for fall.  // FoodService Director;7/15/2004, Vol. 17 Issue 7, p6 

    Reports on the Appalachian dining hall to be opened by the Binghamton University of the State University of New York in August 2004 in conjunction with two new residence halls constructed to accommodate the growing student population. Seat capacity of the hall; Dining concept to be featured by...

  • trendwatch.  // FoodService Director;2/15/2007, Vol. 20 Issue 2, p6 

    The article presents an update on the food service industry in the U.S. as of February 15, 2007. There is a 3.1% increase in food purchases at all colleges and universities participating in the College Census of the periodical "Food Service Director." College administrators intend to choose a...

  • Ad blitz pays off.  // FoodService Director;9/15/2006, Vol. 19 Issue 9, p1 

    This article focuses on a simple marketing philosophy employed by the dining services department at State University of New York, Cobleskill which doubled catering sales on campus. Pete Napolitano, director of dining services at the university, said they changed the philosophy of the program. He...

  • Putting customer's concerns first is key marketing strategy. Jones, Tom // Business Journal Serving Fresno & the Central San Joaquin Valley;12/14/2001, Issue 322864, p6 

    Focuses on the concern for customer satisfaction as marketing strategy. Promotion of companies to customer service; Impact of customer dissatisfaction on business enterprises; Problem associated in the marketplace.

  • Students Leading Sustainable Charge. STOESSEL, ERIC // Food Management;May2014, Vol. 49 Issue 5, p18 

    An interview with David Schwartz, co-founder of the student organization The Real Food Challenge, is presented. When asked to define real food, he refers to those that are local and community-based, fair, ecologically sound and humane. Schwartz talks about the Real Food Calculator, which he...

  • Regions, volunteers top NACUFS agenda.  // FoodService Director;6/15/2005, Vol. 18 Issue 6, p1 

    Outlines the plans of incoming 2005 president Sharon Coulson for the National Association of College and University Food Services. Creation of a speaker database and development of opportunities to share best practices; Encouragement of volunteerism; Factor that led to the increase in the...

  • Dimensions of Managerial Strategies in Governmental Organizations. Stevens, John M.; McGowan, Robert P. // Academy of Management Proceedings (00650668);1982, p344 

    Though scholars and practitioners recognize the serious retrenchment and contraction taking place in government organizations, there have been no systematic attempts to assess managerial strategies empirically; however, recent conceptual approaches provide a starting point for research based...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics