TITLE

Software Helps Cox Spot PC Problems

AUTHOR(S)
Stump, Matt
PUB. DATE
July 2004
SOURCE
Multichannel News;7/19/2004, Vol. 25 Issue 29, p46
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the deal between SupportSoft Inc. and Cox Communications Inc. for the latter to use Voice Assist software to help serve cable-modem customers. Features and capabilities of the software; Benefits of the adoption of the software for broadband subscribers of Cox; Comment of Keith Lindsay, director of Internet support applications at Cox, on the significance of the software to the company.
ACCESSION #
13832807

 

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