July 2004
IT Training;Jul/Aug2004, p44
Trade Publication
Vodafone AG's Global Campus was set up two years' ago in an attempt to unify the telecommunication firm's learning and development operation. Vodafone operates as a holding company, with 15 operating companies in different countries. "If a global product or service is coming out, even if its launch is phased in different countries at different times, it's silly for every operating company to develop their own content 15 times over," says Gordon Bull, the director of the Campus. The company philosophy on learning is that it should help the business. Bull stresses that it is about learning, not training. From a business perspective, the best training in the world is useless if it does not help people do their job better. A lot of the demand for training at Vodafone is driven by new products and services, so the Campus gets involved at an early stage of development. Staff carry out a learning impact analysis to work out who will need to be trained, and in what. This is part of Vodafone's global intranet, and is currently being rolled out throughout the business.


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