Learning starts from the top

Milne, Janine
July 2004
IT Training;Jul/Aug2004, p26
Trade Publication
Successful users of e-learning do the groundwork first. They match e-learning to business objectives, communicate that to their staff and figure out how to motivate and encourage people to use e-learning. At the same time, they create a receptive environment for people to employ their new skills in the workplace. Technology and structure come last. Training provider SkillSoft Corp. recently completed a major survey into e-learning. Although all the participants from 16 global companies considered e-learning to be a useful and enjoyable way of learning, the report highlighted some areas for improvement. Although time was the biggest problem, it's really a byproduct of poor management support and lack of awareness. Communication and marketing is key to unlocking these problems. Emails, newsletters, posters, workshop — companies should use whatever it takes to get the e-learning message across before the project starts. Companies need to encourage, reward and monitor the right behaviour for managers and their charges. INSET: Case study.


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