The perfect purchase

Garfoot, Annie
July 2004
IT Training;Jul/Aug2004, p22
Trade Publication
Identifying, quantifying and validating cost savings to maximize budgets has long been a problem for purchasing specialists. So, how can IT training professionals make the most of their resources when few are qualified or experienced negotiators? The most common pitfall for buyers is not focusing on business objectives. According to Ken James, the chief executive officer of the Chartered Institute of Purchasing and Supply, training buyers are often unclear about their needs and HR strategy. Before sourcing anything, clarity on key business drivers is essential, for both the individual and the organization. For employee development, the ultimate goal is for people to be more motivated and better able to do their jobs. However, Rob Barham, the chief executive of sales training provider TACK International, thinks that far more research is required before outsourcing training. Buying training products and services can be a straightforward and rewarding process for buyers, but only if enough effort is put in at the outset to clarify the best options for both individuals and the organization. INSET: Case study.


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