Hounslow staff switch to web for simulation

July 2004
IT Training;Jul/Aug2004, p5
Trade Publication
Outsourcing company ITNET PLC has trained 150 staff from the London Borough of Hounslow to use a new information technology system after taking over the borough's Council Tax and Housing Benefit operations. To help them, ITNET used e-learning tools from Knowledge Solutions Inc. to create more than 250 lessons that could be used to learn about the new system, as well as simulations that staff could use to practice on it.


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