TITLE

TECHNOLOGY, INFORMATION AND ROI

AUTHOR(S)
Phillips, Dan
PUB. DATE
July 2004
SOURCE
Hospitality Upgrade;Summer2004, p154
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on how to predict which applications of technology in the hospitality industry will yield the best return on investment (ROI). Measurement of ROI in hard and soft dollars, guest satisfaction, operational efficiencies, Hotels and call accounting vendors' price structures for call accounting systems; Trend of threshold billing, bubble pricing and bundled packages; Installation of wired or wireless high-speed Internet access.
ACCESSION #
13713514

 

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