TITLE

HOSPITALITY TECHNOLOGY ARCHITECTURE

AUTHOR(S)
Viens, Carolyn; Chatterjee, Amitava
PUB. DATE
July 2004
SOURCE
Hospitality Upgrade;Summer2004, p148
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the evolution of technology in the hospitality industry that advocates a centrally or regionally provisioned architecture to develop an above-property view of strategic property and guest-specific applications. Key challenges to hoteliers including commoditization, distribution, owner/franchisee relations and front line demands; Need for hotels to respond to changing consumer dynamics by emphasizing niche products and services.
ACCESSION #
13713512

 

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