Burns, John; Inge, Jon
July 2004
Hospitality Upgrade;Summer2004, p6
Trade Publication
Focuses on distribution channel management in the hospitality industry. Distribution of available room nights, function space and catered events; Keeping of the inventory either in the property management system onsite or in the chain brand's central reservations system which is managed centrally; Channels that guests have at their disposal to check availability and make reservations; Goal of channel management. INSET: A S.P.I.D.E.R. to Control the Web..


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