Developing a Knowledge Sharing Culture

Kyriakidou, Olivia
June 2004
Management Services;Jun2004, Vol. 48 Issue 6, p22
Academic Journal
The article highlights the Developing a Knowledge Sharing Culture in February 2004. The conference took a practical approach to how knowledge management (KM) can be used to generate innovation, drive better connectivity between employees, develop business intelligence, reconcile cultural differences and enhance operational performance. The main challenge for any organisation in enhancing knowledge sharing is the development of a knowledge-sharing culture. A practical strategy to manage knowledge was suggested by Unisys Corp. and the British Broadcasting Corp. that emphasised the formation of knowledge communities where each community is the natural owner of a specific knowledge domain or topic. Bruno Balvanera from the European Bank for Reconstruction and Development stressed that knowledge sharing is less about the expertise itself, but concerns the way projects are carried out. System of rewards and recognition--knowledge sharing should be included in individual objectives. Technology-- it needs to be adapted and tailored for the business needs as out-of-box solutions are not always the most suitable. It needs to be user-friendly, accessible and involve users in the development of KM tools. Databases will be used for knowledge deployment, e-mail for communication.


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