A&L hands all training to QA to save money

April 2004
IT Training;Apr2004, p8
Trade Publication
Alliance & Leicester PLC is outsourcing all its technical and end-user IT training in a bid to cut training costs by 30 per cent a year. The bank has always used outside training companies to deliver its professional IT training, but used to handle end-user training in-house. An on-site QA employee will deal with the administration of training, including enquiries, course booking and approvals. They want to take advantage of a company acting as a one-stop-shop for all their training delivery and administration requirements, says Hilary Buckley, training manager at Alliance & Leicester. The three-year contract is expected to be worth between £ 300,000 and£ 650,000 a year. Alliance& Leicester decided to award the contract to QA because it felt the company was flexible enough to meet its requirements and had a good understanding of its culture.


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