Whitbread staff will study in lulls

Lloyd, Tom
April 2004
IT Training;Apr2004, p6
Trade Publication
Hotel and catering giant Whitbread is planning to use tablet PCs to deliver compliance training to all of its 16,000 staff, following a successful pilot. The company, whose brands include Brewers Fayre, Brewsters, TGI Friday's and David Lloyd health clubs, is currently using the tablets to deliver e-learning on food hygiene and health and safety compliance. The pilot project began last June, when 72 Brewers Fayre and Brewsters sites were given a tablet. Malcom Bland, project manager for Whitbread, says that staff have been receptive to the initiative. In the past, Whitbread has struggled to ensure that all its staff are kept up to date with health and safety training, because of the high rate of staff turnover in the hospitality industry. Whitbread plans to roll out tablet PCs to around 400 sites by the end of July. It is also looking to expand the range of courses from basic compliance training to cellar management and induction. The tablets are made by RM and run Microsoft's Windows XP.


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