Working Out Mobile IM's Kinks

Marek, Sue
June 2004
Wireless Week;6/15/2004, Vol. 10 Issue 13, p16
Trade Publication
Focuses on the use of instant messaging (IM) in the U.S. Information on the efforts of IM providers to improve customer service; Significance of open standards approach to handset makers and carriers; Details on the downloading of Verizon's Mobile IM application; Cost of IM. INSET: Alltel Readies For IM Push.


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