TITLE

Rise of the Phantom Branch

AUTHOR(S)
Adams, John
PUB. DATE
June 2004
SOURCE
Bank Technology News;Jun2004, Vol. 17 Issue 6, p10
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on Wells Fargo's use of branch simulation to determine when cash-dispenser deployment makes sense. Development of the simulation by Kiran Consulting Group, Exametric's full-service partner; Measurement of customer traffic flows inside a branch and how long it takes tellers to walk from their stations to internal machines such as cash dispensers; Expected increase in bank automation.
ACCESSION #
13376064

 

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