Increasing Capacity While Improving the Bottom Line

Horton, Suzanne S.
June 2004
Frontiers of Health Services Management;Summer2004, Vol. 20 Issue 4, p17
Examines the efforts of Tennessee-based Baptist Memorial Hospital-Memphis to increase capacity without adding beds or hiring additional staff. Implementation of a high-leverage process changes resulting in significant improvements in patient flow; Collaborative domains in increasing capacity.


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