TITLE

Cable Rapped in Satisfaction Survey

AUTHOR(S)
Haugsted, Linda
PUB. DATE
June 2004
SOURCE
Multichannel News;6/7/2004, Vol. 25 Issue 23, p22
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the performance of U.S. cable and satellite providers in a 2004 survey on U.S. customer satisfaction produced by the University Of Michigan in Michigan. Score of the video providers as a group; Highest-ranked video providers; Top-ranked cable company.
ACCESSION #
13355140

 

Related Articles

  • Cable Ops Still Phonetastic.  // Multichannel News;10/3/2011, Vol. 32 Issue 37, p3 

    The article reports on the growth of cable operations in the U.S. along with several companies which earned the highest regional customer-satisfaction scores on the annual survey of J.D. Power & Associates on telephone services including Cox Communications Inc., Bright House Networks LLC and WOW!

  • Cable Gets Some Love In Customer Survey. Spangler, Todd // Multichannel News;5/24/2010, Vol. 31 Issue 21, p10 

    The article reports on survey based on the annual American Customer Satisfaction Index (ACSI) ratings, which indicated the biggest U.S. Cable operators including Verizon Communications Inc., Dish Network Corp., and Cox Cable Communications Inc. to have notable gains of about 5 percent in the...

  • Consumers Won't Cut Media Spending. Guthrie, Marisa // Broadcasting & Cable;12/8/2008, Vol. 138 Issue 48, p28 

    The article reports on the result of the survey conducted by customer experience consultancy, Amdocs, which states that despite the continuous recession in the U.S., consumers are not reducing their spending on wireless and cable services. According to the article, 66% of consumers will not cut...

  • Ratings TV service.  // Consumer Reports;Mar2004, Vol. 69 Issue 3, p33 

    Presents the result of a survey on the overall satisfaction of satellite subscribers, analog-cable subscribers, and digital-cable subscribers as of March 2004. Score of satellite subscribers in telephone customer service; Number of digital-cable subscribers included in the survey; Rating of...

  • Get Them to Try It, -- They'll Like It. Stump, Matt // Multichannel News;12/1/2003, Vol. 24 Issue 48, p6A 

    Presents the results of a survey of consumer satisfaction with the video-on-demand services of cable operators in the U.S., conducted by In Demand company in 2003. Knowledge about such services; Confusion over the differences between on-demand movie services and pay-per-view channels; Market...

  • Image Problem.  // Cable World (10427228);6/9/2003, Vol. 15 Issue 23, p19 

    Presents results of a survey on consumer satisfaction in the cable industry. Views of consumers on cable rates; Opinion of consumers who have access to video-on-demand services; Rate given to local cable company's management performance; Improvement in local cable company's customer service.

  • Top metro areas for cable.  // Electronic Media;2/18/2002, Vol. 21 Issue 7, p8 

    Presents a chart of the top metro areas on cable broadcasting in the United States as of February 2002.

  • INTERNET BETTER VALUE THAN CABLE TV.  // Rural Telecom;Mar/Apr2011, Vol. 30 Issue 2, p9 

    The article offers information on a Rasmussen Reports survey which revealed 72 percent of adults finding the Internet as a better value for the dollar than cable television.

  • Operators Look To Add Familiar Channels. Lafayette, Jon // Cable World (10427228);11/25/2002, Vol. 14 Issue 44, p22 

    Reports the market growth of emerging and midsize cable network channels in the U.S., according to a survey conducted by Beta Research in 2002. Examples of such channels; Attributes of the market growth; Other survey results.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics