Schlosser, Julie
June 2004
Fortune;6/14/2004, Vol. 149 Issue 12, p48
The article interviews Lyudmila Bloch, an etiquette instructor in New York City. I am officially director of the Young Plaza Ambassadors, which is a program for traveling families. We also spend time teaching etiquette to local schoolchildren. The most common problem for adults is probably inappropriate use of cellular telephones in public places. Adults have bad habits, and it is very hard to break them. But children are very receptive, especially when they get instruction from someone other than their parents.


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