ABTA's moral duty

Lane, Martin
May 2004
Travel Weekly: The Choice of Travel Professionals;5/17/2004, Issue 1718, p8
Trade Publication
Association of British Travel Agents (ABTA) chief executive Ian Reynolds has used last week's exclusive story about travel agent Jitty Trehan and his suffering at the hands of suspected conmen to remind members of the importance of due diligence when selling their businesses. However, Reynolds insists the association is under no obligation to refund the cash Trehan lost as a result of the sale. Fair enough. But given that ABTA admits one of its own staff introduced Trehan to the buyers, doesn't it have a moral duty to ensure he doesn't lose out financially?


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