TITLE

IS IT COST EFFECTIVE TO REDUCE NON ATTENDANCE RATE FOR ENDOSCOPIC SERVICES?

AUTHOR(S)
Johnston, B. J.; Ruszkowski, F.
PUB. DATE
April 2004
SOURCE
Gut;Apr2004 Supplement 3, Vol. 53, pA42
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This article focuses on a study that explores whether it is cost effective to reduce non attendance rate for endoscopic services. The Great Britain NHS Modernisation Agency Endoscopy Project requires participating centres to achieve a 2% did not attend (DNA) rate by December 2003. DNA rate for the initial three months was 5.5% with no difference according to referral route. The highest DNA rate was among males of working age. It was surprising to note that a lower DNA rate of 2% was seen in patients who had no choice in their appointment date compared with 6% in those who had "booked" appointments.
ACCESSION #
13218975

 

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