May 2004
Travel Weekly: The Choice of Travel Professionals;5/3/2004, Issue 1716, p5
Trade Publication
Advantage Co. members supported a move towards change but expressed mixed feelings about a new telephone account management system. Darren Phillips, owner of Darren Phillips Travel says telephone account management a bit impersonal but he don't think Advantage needs to tell them about the restructure until it is all sorted out. Advantage has realised the need to discuss its plans with members says Jonathan Peck, chairman of Travelwise. A restructure is clearly the right way to go Advantage needs to be profit-making says Jon Chapman, partner, Stockton Heath Travel.


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