TITLE

Please handle with care!

AUTHOR(S)
Mau, Fred; Ashmore, David
PUB. DATE
May 2004
SOURCE
Railway Gazette International;May2004, Vol. 160 Issue 5, p293
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents a debate between Fred Mau and David Ashmore of Booz Allen Hamilton in Sydney, Australia on the advantages and disadvantages of benchmarking in the railway industry and other related issues. Ways to achieve the benefits of benchmarking; Repercussions of malpractices in benchmarking; Significance of root cause analysis in benchmarking.
ACCESSION #
13203524

 

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