TITLE

Open Source: A New IP-PBX Option

PUB. DATE
May 2004
SOURCE
Business Communications Review;May2004, Vol. 34 Issue 5, p36
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
In a one-two punch at the traditional business model for Private Branch Exchange (PBX) equipment, Pingtel Corp. recently announced plans to open source its SIPexchange Internet protocol-PBX and instant xpressa softphone, and joined with two other Session Initiation Protocol communities to form SIPfoundry, a non-profit organization pledged to the promotion and advancement of SIP-related open source projects. The company intends to change the competitive dynamics by commoditizing a key infrastructure component: The SIP call manager. By offering standards-based alternatives built from open source code, the company hopes to create opportunities for new vendors, including it. But there is a lot more to winning customers than giving away software. What else will it take for open source IP-PBXs to become a credible challenge to enterprise telephony incumbents like Avaya, Cisco and Nortel? This article concluded that open source software alone would not end the PBX market, as we know it. SIP-based open source Voice over Internet Protocol could foster valuable new applications and grab market share from today's industry leaders.
ACCESSION #
13088369

 

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