Managed Objects helps track services

Dubie, Denise
May 2004
Network World;5/10/2004, Vol. 21 Issue 19, p36
Trade Publication
The Managed Objects company is expected to unveil software that will let customers track internal service-level agreement compliance based on network, system and application performance data. The Business Service Level Manager 2.0 is add-on software to Managed Objects' flagship management package, Formula. The software extracts data from Formula, correlates it and compares it to service-level agreements pre-defined by information technology managers. Formula can also gather system data from other management systems such as BMC Software's Patrol, Computer Associates Unicenter and the OpenView of the Hewlett-Packard company.


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