Web-Savvy Agents Get Competitive Edge

Friedman, Sam
November 1998
National Underwriter / Life & Health Financial Services;11/9/98, Vol. 102 Issue 45, p28
Shares views of Web consultant Jim Sterne on the need for independent agents to integrate the Internet to their daily sales and service operations to remain competitive in the business. Increasing expectations from consumers; Different ways by which clients use online information on insurance products.


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