Learning To Deal With Change Is Not Easy

Bourke, Anita Z.
November 1998
National Underwriter / Life & Health Financial Services;11/9/98, Vol. 102 Issue 45, p26
Discusses findings of a national research conducted by Chartered Property Casualty Underwriters Society to determine how leaders are approaching change and how insurance business compares to other industries going through rapid change. People issues as one of the top priorities of chief executives and industry leaders; Influence of employees' reactions to change on decisions being made at the executive level.


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