Disabled rules can rive you a lift-off

Mayling, Samantha
April 2004
Travel Trade Gazette UK & Ireland;4/12/2004, Issue 2609, p20
Trade Publication
Discusses the implications of the enactment of the disability discrimination act (DDA) in October of 2004 on agents and operators in the travel industry. Recognition of the market as a rich untapped sector with high profit potential; Forecast on the number of people covered by the DDA; Financial cost to serve the market and comply with the legislation; Consideration of the issue of the possible alienation of other potential markets within the disabled sector. INSET: SOME WHO HAVE DONE IT RIGHT. . . AND WRONG.


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