Wireless carriers want more proof

Luna, Lynnette
May 2004
America's Network;5/1/2004, Vol. 108 Issue 7, p12
Trade Publication
The deep freeze that has afflicted the majority of players in the telecom industry appears to be thawing for many operational support system (OSS) vendors looking to push their wares into the wireless carrier community. The OSS industry has been one of the hardest hit during the severe telecom spending malaise. The largest impetus of OSS spending is the increase in network complexity resulting from a move from circuit-switched environments to Internet Protocol networks capable of offering more sophisticated wireless data offerings. Robert Rosenberg, president of the Insight Research, agrees that wireless data services are the catalyst for OSS growth, but not yet. Wireless OSS vendors everywhere may largely remain in the 'if you build it, they will come' mode at this moment, but many report that operators are beginning to understand that investments today can realize significant cost savings now and benefit their networks of tomorrow. INSET: Service quality gets top billing.


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