Retailers perfect art of hand wringing

Sloan, Carole
May 2004
Home Textiles Today;5/3/2004, Vol. 25 Issue 34, p20
Trade Publication
Points out that recent months and weeks have seen a number of retail moguls explaining away some of this year's challenges with references to what should have happened in the past. Move by Federated Department Stores Inc. to have a central home-furnishing buying and marketing organization; Admission by Kohl's executives that the formula which had worked so well for so many years had lost its effectiveness.


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