TITLE

Wachovia's Giving Its Back End Front-Line Attention

AUTHOR(S)
Adams, John
PUB. DATE
February 2004
SOURCE
Bank Technology News;Feb2004, Vol. 17 Issue 2, p23
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on Wachovia Bank NA's implementation of a Microsoft-based solution from ARGO data systems that integrates with several back-end systems to provide a comprehensive view of each customer relationship. Challenges facing companies when it comes to quickly responding to consumer requests; Benefits of the system.
ACCESSION #
12700522

 

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