TITLE

Companies Learn Slowly from IVR Mistakes: Prompts that leave customers screaming rather than satisfied are still too common

AUTHOR(S)
Korzeniowski, Paul
PUB. DATE
December 2017
SOURCE
Speech Technology Magazine;Winter2017, Vol. 22 Issue 4, p24
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
No abstract available.
ACCESSION #
126273092

 

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