October 1998
Cabinet Maker;10/30/98, Issue 5112, p6
Trade Publication
Evaluates the customer-service activities of several furniture stores in Great Britain. Commendations for Voisins for the sales skills demonstrated by its staff; Lack of accessories and homely feel in the layout of Furniture Workshop; Criticisms on the customer-relations practices of the staff of LL Wellfare; Problems with the merchandise layout and customer-relations of Beautiful Furniture in Wood.


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