TITLE

Reply

AUTHOR(S)
Ryan, Mary Jean
PUB. DATE
March 2004
SOURCE
Frontiers of Health Services Management;Spring2004, Vol. 20 Issue 3, p41
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Responds to the commentary regarding the details of SSM Health Care System Inc. pursuit of performance excellence in the U.S. Description of the strategies used to establish a culture of quality; Presentation of updated results and detailed answer of questions regarding the issue; Information about the seminar with senior executives.
ACCESSION #
12498547

 

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