TITLE

Roadmaps for Building a Better System

AUTHOR(S)
O'Kane, Margaret E.
PUB. DATE
March 2004
SOURCE
Frontiers of Health Services Management;Spring2004, Vol. 20 Issue 3, p25
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Reports on the commitment of SSM Health Care System Inc. to provide quality service in the U.S. Importance of organizational culture in improving the service being targeted; Impact of the Malcolm Baldrige National Quality Award received on reinforcing healthcare plans of the company; Need for reimbursement system that rewards high performance.
ACCESSION #
12498543

 

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