Friedman, Leonard H.
March 2004
Frontiers of Health Services Management;Spring2004, Vol. 20 Issue 3, p1
Focuses on the quality of given by healthcare executives in the U.S. Attempt in creating a unique healthcare experience through enhanced quality and accountability; Respond of hospitals to the demands of payers and consumers for enhanced quality; Implementation of continuous quality improvement which was driven by a number of explicit strategies.


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