TITLE

CRM MAGAZINE'S 2004 Service AWARDS

AUTHOR(S)
Schneider, Martin; Picarille, Lisa; Myron, David
PUB. DATE
March 2004
SOURCE
CRM Magazine;Mar2004, Vol. 8 Issue 3, p27
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents information on the winners of the 2004 Service Awards given by the "CRM Magazine." Computer Telephony Integration (CTI) solutions used by Genesys Telecommunications Laboratories; Market lead of Avaya in Interactive Voice Response; Workforce management provided by Aspect Communications. INSETS: Nortel Networks;Edify;CenterForce Technologies;KANA
ACCESSION #
12462655

 

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