Impetus for Chip and Pin

February 2004
Management Services;Feb2004, Vol. 48 Issue 2, p7
Academic Journal
This article reports on the Chip and Pin taskforce established by Impetus Technologies, a leading provider of electronic point-of-sale system solutions, in Great Britain. The group's task is to build up a retailer's eye view of the changeover process, surveying each retail outlet serviced by the company engineers on their preparations for the technology. Director Martyn Holden commented that with the technology, timing and planning are of the essence. Retailers who leave their preparations until the last minute risk getting stuck in a bottleneck of companies waiting for their systems to be tested. The process of installing, testing and then verifying the equipment could well be a lengthy one, particularly if retailers get caught in a last minute rush. As a hardware maintenance provider with a wealth of other services in its portfolio, Impetus is committed to using the full extent of its expertise to help customers avoid such problems. But this can only be accomplished with the full collaboration of retailers. The taskforce has been set up specifically to assess the situation and create the impetus for change in the industry. The information the taskforce gathers will put the company in strong position to advise and support its customers throughout the changeover.


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