Disc failure cripples cashpoints

Huber, Nick
January 2004
Computer Weekly;1/13/2004, p5
Trade Publication
The article reports that Halifax Bank customers were unable to use cash machines last week following a disc failure on one of the bank's servers. Halifax's automatic teller machines (ATM) on its 800-branch network were down for much of Monday afternoon last week, according to a bank spokesman. The Halifax said the storage disc in the server that connects the bank's ATM network with customer accounts systems failed, causing the ATM network to become overloaded. Analysts have expressed surprise that the Halifax did not have contingency arrangements to prevent such a failure bringing down its ATM network.


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