TITLE

TNT starts trial of training cascade

AUTHOR(S)
Lloyd, Tom
PUB. DATE
February 2004
SOURCE
IT Training;Feb2004, p5
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Delivery company TNT Express will train more than 24,000 employees in the use of mobile communication devices over the next three years, as part of a global IT project known as Mobile Worker. The project, which will begin with a trial in Finland, will see standard Windows-based devices issued to TNT drivers, to facilitate communication with their depots. Training for the project falls into two categories: training IT staff to use the back office systems, and training the end-users of the devices. End-user training uses a cascade approach that TNT has used successfully in the past.
ACCESSION #
12228376

 

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