'Strategy before Customers' – challenging customer obsession…

Davis, Paul
September 2002
Management Services;Sep2002, Vol. 46 Issue 9, p32
Academic Journal
Reports that the council of the Institute of Logistics and Transport has tasked the chairman and chief executive, jointly, to set up a new group, the Council Plan Steering Group, to formulate detailed proposals for the institute's future and to report these to the next council meeting on October 4, 2001.


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