Use Words as Tools, Not as Weapons

Chiaramonte, Mike
January 2004
Fire Chief;Jan2004, Vol. 48 Issue 1, p24
Trade Publication
Discusses the need for fire officials to have good communication skills when interacting with firefighters in the United States. Expression of sympathy; Value of giving praise; Sense of humor.


Related Articles

  • The Firehouse Meal: Where the Learning Continues. Mills, Steve // Fire Engineering;Apr2008, Vol. 161 Issue 4, p203 

    The article discusses the social benefits and opportunities that firehouse meal and fire station kitchen offered to firefighters in the U.S. Among them are the opportunity to share meal with family members, to share experiences, to bridge the generational gap and explore diversity among...

  • Harmony in the Firehouse. Dallessandro, Michael P. // Fire Engineering;Jan2008, Vol. 161 Issue 1, p12 

    The author reports on problems which can occur regarding the interpersonal relations of people involved with a volunteer fire department. Suggestions offered by the author on how to improve the relationships between fire fighters are discussed, including having updated policies, open...

  • HOW TO GET ALONG IN THE FIRE STATION. Prziborowski, Steve // Fire Engineering;Mar2005, Vol. 156 Issue 3, p127 

    This article focuses on ways to get along with coworkers, supervisors and subordinates at the fire station. Some departments may have better morale than others, and some may be better at personnel interrelationships than others. Firefighters who do not develop the skills for building good...

  • The Oral Communications Assessment Center: Strategy and Tactics. TERPAK, MICHAEL A. // Fire Engineering;Jul2009, Vol. 162 Issue 7, p83 

    The author offers tips on how fire fighters and fire department officers can pass in oral communication tests. To exude confidence in oral presentation, he advises fire fighters and officers to create eye contact, speak in loud voice combined with body language and use organized approach. He...

  • Fundamental skills take new fire chiefs down the right path. Crawford, Brian A. // Fire Chief Expert Blog;12/13/2012, p1 

    The article offers administrative or management tips for newly appointed fire chiefs. It suggests that new fire chiefs should surround themselves with the brightest and most gifted people they know, conduct regular face-to-face dialogues with their firefighters, command staff and union...

  • WRITING SILLS NEDED.  // Fire Engineering;Dec2005, Vol. 158 Issue 12, p88 

    The article presents information on the importance of writing skills for the firefighters. Fire departments need to pay attention on the literacy level of the firefighters and try to lift up the educational level of fire fighters as well as the fire department. It mentions that the upper staff...

  • GERMS THAT KILL. McEvoy, Mike // Fire Engineering;Dec2004, Vol. 157 Issue 12, p20 

    This article focuses on several steps observing which health care workers and fire fighters may avoid germs. Health care workers today are more likely than ever to become ill and die from infectious agents. To protect oneself and one's family from known and unknown biological threats, one needs...

  • Blazin' Fire Board. Specken, Dale; Hewitt, Joe; Esbensen, George // Minnesota Fire Chief;Mar/Apr2008, Vol. 44 Issue 4, p9 

    The article presents the views of fire service members on the communication processes they have in place within their departments in Minnesota. Chief Dale Specken of the Hopkins Fire Department offers an overview of how his department addresses the challenges of communicating with their...

  • BREAKING THE LANGUAGE BARRIER. O'Connor, Adam // Fire Engineering;Jan2006, Vol. 159 Issue 1, p107 

    This article presents information on tackling the communication barriers that exist between employees in a fire service and immigrants in the U.S. According to the author his department decided that they would approach this language barrier problem in two ways. First, they would collaborate with...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics