A Bank for the Next Century

Grebb, Michael
January 2004
Bank Technology News;Jan2004, Vol. 17 Issue 1, p1
Trade Publication
Reports on the new banking concept of Umpqua Bank's Pearl Street branch in Portland, Oregon. Plan of Bank of America to put up new branches over the next two years; Improvement of customer service experience with the new technology; Reason for the use of new branch designs and technology in banks.


Related Articles

  • Reimagining the Bank Branch. MOTLEY, L. BIFF // ABA Bank Marketing;Jul/Aug2013, Vol. 45 Issue 6, p34 

    The article discusses how some bank branches in the U.S. are resorting to unconventional methods to attractive customers and presents advice to banks seeking to do the same. Umpqua Bank has hosted beer-and-pretzel celebrations and dog fairs at its branches. The author recommends that banks try...

  • Oregon bank blazing a trail with futuristic offices. Dietrich, R. Kevin // American Banker;7/24/1996, Vol. 161 Issue 140, p8 

    Describes the futuristic branches set up by Oregon's South Umpqua Bank. Video and retail-style displays; `Computer cafe'; Dysfunctionality in current retail banking environment; Career history of Ray Davis, the bank's chief executive officer; Competition posed by superregional banks.

  • TOMORROW'S BRANCH TAKES SHAPE. STEWART, DEB // ABA Bank Marketing;Apr2013, Vol. 45 Issue 3, p13 

    The article discusses trends that are changing the branch bank in the U.S. The author examines how several different banks have responded to a decline in the number of people using branch banks, continued financial pressures on retail banks, and whether or not branch banking is still a relevant...

  • WHY CRAZY BANKING WORKS. Tkaczyk, Christopher // Fortune;9/5/2011, Vol. 164 Issue 4, p17 

    The article focuses on the bank Upmqua and their unique business practices such as having all employees learn each job in the bank, holding movie screenings, and starting each day with a motivational moment such as marshmallow dodge ball or a game of checkers.

  • This Low-Cost Branch Resembles a Retail Store.  // ABA Bank Marketing;Jun2006, Vol. 38 Issue 5, p3 

    The article provides information on a new branch-bank concept introduced by Umpqua Bank that it calls "neighborhood stores." The institution says the stores will integrate into established neighborhoods like cafes, providing residents and visitors with an engaging space to browse local...

  • CONTINUING EDUCATION QUIZ.  // ABA Bank Marketing;May2013, Vol. 45 Issue 4, p40 

    The article presents a Certified Financial Marketing Professional (CMFP) continuing education quiz based on reports within the issue on topics including profitability at banks, technological innovations in the banking industry, and Umpqua Bank.

  • Umpqua Bank Debuts Flagship Store in San Francisco. Wisniewski, Mary // American Banker;8/27/2013, Vol. 178 Issue 132, p12 

    The article reports that the bank Umpqua Bank has, as of August 2013, opened a flagship store in San Francisco, California that aims to entice customers into using its physical locations by providing customer services such as conference rooms and a resource center.

  • Umpqua's Innovation Lab Showcases the Branch's Future.  // ABA Bank Marketing;Jan/Feb2008, Vol. 40 Issue 1, p3 

    The article reports that Umpqua Bank has opened a new branch in Portland, Oregon that it hopes to use as a laboratory for experimenting with the look and feel of the branch of the future. The branch will showcase emerging and existing technologies that foster community and redefine what...

  • With Seuss-Like Looks, Umpqua Keeps Face Fresh. de Paula, Matthew // U.S. Banker;Jul2004, Vol. 114 Issue 7, p24 

    Focuses on the marketing campaigns of Umpqua Bank. Opening of Internet cafe-style branches; Advertising campaigns using illustrations to contrast with negative media and band bank ads hitting consumers; Target market; Umpqua's merger with Humboldt Bank.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics